With their proprietary services—Atithya meet and greet service and Encalm Spa spa treatments is turning stressful airport travel into times of pampering and tranquillity.
Based on the ancient Indian tradition of “Atithi Devo Bhava” (Guest is God), Encalm’s Atithya service is founded on the idea that guests are of utmost importance and should receive godlike treatment. It’s not a catchphrase—it’s a broad-brush approach to airport hospitality where every traveller feels important, at ease, and tended to as they travel through the airport.
Founded in 2021, Encalm Hospitality had quickly gained a foothold at Delhi and Hyderabad airports, introducing Indian aviation to a new level of personalised service. The title “Encalm” itself is an indication of the brand’s fundamental intention: to assist travellers in staying calm amidst the turbulence.
Table of Contents:
- Atithya: Your Personal Airport Concierge
- Encalm Spa: Wellness at 30,000 Feet (Before You Even Take Off)
- Signature Treatments That Transform
- The Full Encalm Environment
Atithya: Your Personal Airport Concierge
Picture yourself getting to the airport and being welcomed by a personal assistant who manages all the details of your flight. That is what Atithya is all about. This personalised meet and assist service provides airport concierge assistance, baggage support, and buggy service, all carefully designed to provide maximum comfort and luxury.
From your arrival through boarding on your flight, Atithya’s representatives escort you through airport confusion. Services include guidance from arrival to security checks until the passengers board their flights, and upon arrival until they arrive at their designated transport. For customers with mobility issues, wheelchair services are available at hand. For time-conscious business travellers, buggy services facilitate easy transfer between terminals.
The personalised touch makes all the difference. Guests have praised the service, with one traveller noting how their representative organised all necessary documentation before arrival and ensured a seamless, peaceful experience despite overwhelming airport crowds. Another guest highlighted assistance received at 3 AM, demonstrating the round-the-clock commitment to service excellence.
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Encalm Spa: Wellness at 30,000 Feet (Before You Even Take Off)
Where Atithya manages logistical stress, Encalm Spa mitigates travel’s physical and psychological impact. Situated within Delhi International Airport’s Terminal 3, Encalm Spa is a soothing indulgence for the senses in an atmosphere of luxury and extravagance.
The spa understands that travel has physical effects on us from hours of sitting, cabin pressure, dehydration, and circadian rhythm disruptions, discomforts most travellers accept as unavoidable. Encalm refutes acceptance with specific fixes.
Signature Treatments That Transform
Whether confronted with a lengthy flight, transit journey, or just wishing to feel pampered, the skilled therapists at Encalm Spa prepare visitors to be refreshed, relaxed, and rejuvenated before departing. The treatments are not merely skin-deep relaxation.
Through advanced massage therapies, therapists stimulate circulation, remove inflammation, and re-establish the body’s natural flow of energy, targeting circulation problems developed from extended periods of sitting. These are travel-oriented therapies created to combat the physical stresses of aviation.
Perhaps most strikingly, Encalm treatments release serotonin—nature’s own “happiness hormone”—provoking a real biochemical change that has visitors feeling elated for hours or even days afterwards. This biochemical method takes spa time from being simply indulgent and turns it into treatment.
The Full Encalm Environment
Besides Atithya and the spa, Encalm has lounges at Delhi and Hyderabad airports under its aegis, including its flagship Encalm Privé—a 30,000 square foot, luxury lounge for 550+ guests with features such as lounge bays, bar, multi-cuisine buffet, live food counters, kid’s play zone, library, and business centre.
The integration is deliberate. Meet and greet services can be paired with spa treatments and lounge access to provide a smooth premium airport experience. Encalm has also expanded into the New Goa Manohar International Airport at Mopa, extending their upgraded hospitality to more travelers in India.
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Your trip need not be a test of endurance, with Encalm Spa and Atithya services, it becomes a journey of refreshment. Whether you are a business traveller setting out for important meetings or a holidaymaker starting your sojourn, these services have you ready for your destination, not tired but revitalised.
